Traditional business-to-business buying involved two things: wooing customers at live events and buying ads in hopes of hitting the jackpot. Between the digital revolution and a younger demographic dictating new buying trends, things are not so straightforward anymore.
Now there are more players than ever and many more layers to the B2B buying process. The way buyers conduct their research and make purchasing decisions has changed with the times, as well. MarketingProfs reported that millennial B2B buyers want to interact directly with vendors’ representatives far more than Gen X or baby boomer buyers when researching products and services. If you’ve been out of the game for a while, expect to see three major factors affecting the field: